Frequently Asked Questions Where is Al Bandar Rotana – Dubai Creek located? Al Bandar Rotana - Dubai Creek is located in the heart of Dubai’s original district, along the scenic Dubai Creek, just minutes from Downtown Dubai and the airport. Which popular attractions are close to Al Bandar Rotana - Dubai Creek? Nearby attractions include the Dubai Frame, Al Seef heritage area, Deira City Centre, Gold & Spice Souks, Dubai Dolphinarium, Museum of the Future and Dubai Mall. Are there any historical sites near Al Bandar Rotana - Dubai Creek? Yes, the Al Fahidi Historical District, Dubai Museum, and Al Seef heritage village are all within 10-15 minutes by car or water taxi from the hotel. How do I travel from Dubai International Airport (DXB) to Al Bandar Rotana - Dubai Creek without a car? Guests can take a taxi, use ride-hailing apps, or hop on the Dubai Metro to Union or Al Rigga stations, followed by a short walk or taxi ride to the hotel. How long does it take to reach Al Bandar Rotana - Dubai Creek from the airport? It takes approximately 10 to 15 minutes by car or taxi from Dubai International Airport (DXB), depending on traffic. How can I get to the closest beach from Al Bandar Rotana - Dubai Creek? La Mer Beach and Jumeirah Beach are approximately 20-25 minutes away by taxi or ride-hailing apps. The hotel also offers a complimentary shuttle service to Kite Beach. What are some of the property amenities at Al Bandar Rotana - Dubai Creek? The hotel features an infinity pool, Bodylines Fitness & Wellness Club, spa treatment rooms, five dining outlets, 24-hour in-room dining, valet parking, meeting rooms, club lounge facilities, beauty salon and gift shops. What are the check-in and check-out times at Al Bandar Rotana - Dubai Creek? Check-in time is from 2pm and check-out is by 12pm. Early check-in or late check-out is subject to availability and may incur additional charges. As per UAE law, guests are required to present a valid original UAE Emirates ID or a valid original passport upon check-in. What room amenities are available at Al Bandar Rotana - Dubai Creek? All rooms and suites include high-speed Wi-Fi, smart TVs, minibars, in-room safes, tea/coffee facilities, luxury bath amenities, and floor-to-ceiling windows. Are interconnected rooms available at Al Bandar Rotana - Dubai Creek? Yes, interconnected rooms are available upon request and subject to availability. These are ideal for families or group stays. What food and beverage options are available at Al Bandar Rotana - Dubai Creek? Dining options include Salt & Pepper, Gusto Italian Restaurant, Morgan’s Gastropub, Vanilla Lobby Lounge, and The Deck Pool Lounge. Is Al Bandar Rotana - Dubai Creek all-inclusive? Al Bandar Rotana - Dubai Creek offers flexible meal plan options, including all-inclusive packages, as well as half-board and full-board. Are there opportunities to exercise at Al Bandar Rotana - Dubai Creek? Yes. The Bodylines Fitness & Wellness Club features a fully-equipped gym, sauna, steam room, and an infinity pool overlooking the creek. What children’s activities are available at Al Bandar Rotana - Dubai Creek? Children can enjoy a dedicated Kids Club, the outdoor pool, and kid-friendly dining options at the hotel’s restaurants. Family room setups are available, and high chairs and baby cots upon request. Does Al Bandar Rotana - Dubai Creek have an airport shuttle service? Yes, airport transfers can be arranged through the concierge team at an additional charge. Advance booking is recommended. Which languages are spoken by the staff at Al Bandar Rotana - Dubai Creek? Our multilingual team speaks English, Arabic, Hindi, French, Tagalog, and more to assist international guests comfortably. Are pets allowed at Al Bandar Rotana - Dubai Creek? Unfortunately, pets are not allowed at the property. Does Al Bandar Rotana - Dubai Creek offer any business services? Yes, the hotel features modern meeting rooms, a business centre, high-speed Wi-Fi, secretarial services upon request, and premium catering for corporate events. Can you smoke inside Al Bandar Rotana – Creek? Yes, smoking rooms are available at Al Bandar Rotana – Creek. Is there a dress code at Al Bandar Rotana – Creek? The dress code is smart casual. We kindly ask guests to dress comfortably while respecting local customs and the cultural norms of the United Arab Emirates, particularly in public areas of the hotel. Is Al Bandar Rotana – Creek a family friendly hotel? Yes, Al Bandar Rotana – Dubai Creek is a family-friendly hotel. We offer spacious rooms and suites with options for extra beds, as well as dedicated kids’ menus and facilities designed to ensure a comfortable and enjoyable stay for families of all ages. Is there a beach near Al Bandar Rotana – Creek? While Al Bandar Rotana – Dubai Creek is not located directly on the beach, several popular beaches are easily accessible within a 20-minute drive. Our team will be happy to assist with directions or transport arrangements. How far is the nearest metro station from Al Bandar Rotana - Creek? The nearest metro station to Al Bandar Rotana – Dubai Creek is Union Metro Station, located approximately a 10-minute walk from the hotel, offering convenient access to Dubai’s major attractions and business districts. What kind of breakfast is served at Al Bandar Rotana - Creek? Al Bandar Rotana – Dubai Creek offers a daily international buffet breakfast at Salt & Pepper, our all-day dining restaurant, featuring an extensive selection of global favourites and live cooking stations. Guests staying in Club Rotana rooms and suites may also enjoy an exclusive breakfast experience at the Club Rotana Lounge. Additionally, in-room breakfast service is available, with a choice of continental, international, healthy, or Arabic menus. Is there a swimming pool at Al Bandar Rotana - Creek? Yes. Al Bandar Rotana – Dubai Creek features a stunning infinity pool located on the 13th floor, offering panoramic views of the Dubai skyline, including Burj Khalifa and Dubai Frame. It is an ideal spot to relax, unwind, and enjoy the city from above. Is the pool at Al Bandar Rotana - Creek heated? Yes, the pool at Al Bandar Rotana – Dubai Creek is temperature-controlled, ensuring a comfortable swimming experience throughout the year. What is the Al Bandar Rotana - Creek email address? The email address for Al Bandar Rotana – Dubai Creek is albandar.hotel@rotana.com. Our dedicated team will be pleased to assist you with any enquiries or requests. What is the cancellation and payment policy at Al Bandar Rotana - Creek? Please refer to the cancellation and payment status on your confirmation:
• 23:59 Hrs one day prior to arrival: A deposit equal to a 1-night room charge must be received by 23:59 Hrs (hotel local time) one day prior to arrival. A payment link will be sent and should be made to secure the booking. In case of non-payment, this booking will be released, and rates and inventory will be subject to availability.
• Guaranteed by credit card: If amended/cancelled after 23:59 Hrs (hotel local time) one day prior to arrival or in case of no-show, 100% of the first night’s room charge will be charged to the credit card provided at the time of booking.
• Pre-Payment - Non-refundable: 100% of the entire stay will be charged at the time of booking. A payment link will be sent and should be made within 24 hours to secure the booking. In the event of non-payment, the booking will be subject to availability, and rates subject to change.
• Guaranteed by Company: Free cancellation until 23:59 Hrs (hotel local time) One day prior to arrival. In the event of late cancellation or no-show, 100% of the first night’s room charges will be charged to the company credit facility. |
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