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Once a sleepy fishing and pearling village set on Arabian Gulf and around its 10-kilometre-long creek, Dubai has undergone a remarkable transformation, thanks to the vision and dynamism of its leaders for almost 200 years, the Al Maktoum family.

The city started its journey to fame in the 19th and early 20th century when it was established as a regional centre for trade and commerce, followed by the discovery of oil in the 1960s, which fuelled investment in multiple industries and huge infrastructure projects that have since put the emirate on the world map. Over the past few decades, the city has fast-tracked its development again and has earned an enviable reputation as a global air hub and a world-class tourism and business destination.

Dubai is one of the world’s safest, cleanest and most welcoming cities, and as a leading financial centre, is known for its ease of conducting business. Tourists from all over the world flock to the Emirate, which offers something for everyone, from sandy beaches, mega shopping malls, desert safaris and iconic architecture, to theme parks, dhow cruises, sports and sporting events, festivals, music concerts and much more. Year-round sunshine and Arabian hospitality add to Dubai’s visitor appeal.

Barsha Heights is one of the city’s most popular precincts, known for its innovative architecture, effervescent nightlife, world-class facilities, central location and fantastic transport connections.

Your comfort and convenience come first at Media Rotana.

Our modern facilities, complimentary services and flexible accommodation options are designed to suit modern business and leisure travellers, including guests with additional needs.

• 537 luxury hotel rooms and suites
• Complimentary Wi-Fi internet access
• Outdoor temperature-controlled swimming pool and Jacuzzi
• 5 world-class dining venues and 24-hour room service
• 16 meeting rooms
• Wheelchair-accessible main entrance, public restrooms and dedicated guest rooms
• Flipper’s Kids Club
• Bodylines Fitness & Wellness Club
• Complimentary shuttle bus service on a regular basis to key locations such as Emirates Mall, JBR Beach and Dubai Hills Mall
• Complimentary Beach Kit to guests which includes a Beach mat, Umbrella, towel, bottles of water and a mini refrigerator
• Business centre
• Laundry and dry-cleaning services
• Supermarket located adjacent to the hotel
• Multilingual staff
• Doctor on call
• 24-hour security
• 24-hour currency exchange
• Car and limousine rental services
• Complimentary shuttle bus service to key locations
• ATM Machine
• Ladies salon & barber shop
• Valet parking and dedicated covered parking area
• Tour desk

Media Rotana provides a range of facilities and services for guests with additional needs.

General Hotel Features

• Valet parking provided
• Wheelchair-accessible routes from hotel entrance to guest rooms
• Evacuation wheelchairs available
• Media Rotana colleagues are proficient in sign language and trained to assist guests with special needs

Accessible Areas

• Business centre 
• Restaurants
• Meeting rooms
• Ladies salon & barber’s shop

Accessible Room Features

• Wheelchair-accessible doors
• Lowered access for room amenities and mini-bar items
• Audible emergency alarm
• Roll-in shower and foldable chair in the shower
• Grab bar and emergency pull cord in toilets
• Lowered wash basin
• Emergency contact information available in all guest rooms

1. Where is Media Rotana located?

Media Rotana is located in the bustling precinct of Barsha Heights in Dubai, located just off Hessa Street along Sheikh Zayed Road. Dubai Internet City Metro Station is within walking distance and is just minutes away from Emirates Mall.

2. What is the address of Media Rotana?

The address for Media Rotana is:
Hessa Street,
Barsha Heights,
Dubai,
United Arab Emirates

3. Which popular attractions are close to Media Rotana?

Media Rotana is located close to cultural and leisure attractions such as:
• Dubai Mall
• Mall of the Emirates
• Marina Mall
• Nakheel Mall
• Burj Khalifa
• Dubai Frame
• The Gold Souk
• Dubai Museum
• Sheikh Saeed Al-Maktoum House
• Dubai Miracle Garden
• The Palm
• Ras Al Khor Wildlife Sanctuary
• City Walk
• Dubai Butterfly Garden
• IMG Worlds of Adventure
• Dubai Parks and Resorts
• EXPO City Dubai
• Jumeirah Beach
• Kite Beach

4. Does Media Rotana offer a shuttle service to any nearby attractions?

Yes, Media Rotana offers a shuttle service to The Pointe, The Beach (JBR), Nakheel Mall and Dubai Hill's Mall.

5. How far is Media Rotana Dubai from the centre of Dubai?

Media Rotana is only 10 - 12 minutes from the centre of Dubai.

6. How long has Media Rotana been open?

Media Rotana first opened its doors in July 2009.

7. What are some of the property amenities at Media Rotana?

Media Rotana provides the following property amenities:
• 537 guestrooms and suites
• Complimentary Wi-Fi internet access
• Outdoor temperature-controlled swimming pool and Jacuzzi
• 5 world-class dining venues and 24-hour room service
• 16 meeting rooms
• Club Rotana lounge
• Wheelchair-accessible main entrance, public restrooms and dedicated guest rooms
• Flipper’s Kids Club (closed temporarily)
• Bodylines Fitness & Wellness Club
• Business centre
• Laundry and dry-cleaning services
• Supermarket located adjacent to the hotel
• Multilingual staff
• Doctor on call
• 24-hour security
• 24-hour currency exchange
• Car and limousine rental services
• Complimentary shuttle bus service to key locations
• ATM Machine
• Ladies salon & barbershop
• Valet parking and dedicated covered parking area
• Tour desk

8. What are some of the room amenities at Media Rotana?

At Media Rotana we provide the following room amenities:
• Multi-channel satellite LCD TV
• Complimentary high-speed internet connection
• International direct-dialling facilities with voicemail
• Fully-equipped bathroom with bathrobes and hairdryer
• Complimentary tea- and coffee-making facilities
• Minibar
• Laundry and dry-cleaning services
• In-room safe
• Iron and ironing board
• A work desk and a spacious wardrobe
• Connecting rooms

9. What food and drink options are available at Media Rotana?

There are 5 premium restaurants and bars to choose from during your stay at Media Rotana:
• Prego’s - our Italian restaurant with a Tuscan flare
• Channels - our all-day dining restaurant
• Nelson’s - our gastropub and sports bar
• Connexions - our lobby lounge
• The Terrace - our outdoor lounge bar
• Club Rotana lounge

Here at Media Rotana we also offer an in-room dining service, 24 hours a day, seven days a week.

10. What kind of breakfast is served at Media Rotana?

At Media Rotana, there is an international breakfast buffet and local delicacies are available for breakfast. Guests can also choose from an extensive a la carte menu for breakfast.

11. What is included with the all-inclusive package at Media Rotana?

The all-inclusive package at Media Rotana includes breakfast, upgrade to the next category as well as lunch and dinner.

12. Is parking available at Media Rotana?

For guests staying at Media Rotana, there is free secured parking.

13. Are there opportunities to exercise at Media Rotana?

Guests staying at Media Rotana can make the most of our club’s modern facilities, which include:
• Fully-equipped gymnasium with cardiovascular machines and weight-training equipment
• Qualified fitness instructor
• Fitness studio
• 6 luxurious and spacious spa treatment rooms
• Separate steam and sauna facilities for men and women

14. Are any cleaning services offered at Media Rotana?

Media Rotana Dubai provides daily housekeeping services for guests.

15. Does Media Rotana offer any business services?

Media Rotana Dubai offers 16 fully equipped meeting rooms for both business meetings and all types of events in addition to the business centre and Club Rotana lounge. Our professional team will carefully customise your event to suit you and create everlasting memories.

16. Does Media Rotana have a swimming pool and is it heated?

Yes, Media Rotana has an outdoor temperature-controlled swimming pool.

17. Does Media Rotana provide free towels for pool use?

Yes, Media Rotana provides free towels to guests for pool use.

18. Are there any spa facilities offered at Media Rotana?

Media Rotana offers 6 luxurious and spacious spa treatment rooms managed by O2 spa.

19. What are the check-in and check-out times at Media Rotana?

Check-in at Media Rotana Dubai is from 2:00 pm and check-out is until 12:00 pm.

20. What is the phone number of Media Rotana?

You can contact Media Rotana Dubai on +971 4 435 0000. Our friendly and professional team are here to help with any queries you may have.

21. What is the email address of Media Rotana?

You can contact Media Rotana Dubai by emailing our team at res.media@rotana.com. Our professional and friendly team are here to help.

22. How much does it cost to stay at Media Rotana?

Media Rotana rates may vary depending on season, package and booking date. Please refer to our website for the most accurate rates for the dates you are looking to stay with us.

23. How can I get to Media Rotana from the nearest airport?

You can get to Media Rotana from the airport by taxi or bus.

24. Does Media Rotana have an airport shuttle?

Media Rotana Dubai does not provide a shuttle to and from the airport. However, private limousines are available for rent and prior booking is required.

25. Does Media Rotana offer any wedding venues?

Media Rotana offers specially-prepared wedding packages and our team takes care of every detail, allowing you and your loved ones to enjoy the big day and make memories that will last a lifetime.

26. What wedding packages are offered at Media Rotana?

Media Rotana offers the following wedding packages:
• The Cherished Wedding package: One of our most popular options which provides an unforgettable experience of romance, beauty and celebration.

• Amani Night: Arabic hospitality combined with our renowned 5-star service in our Amani Night package. Our wedding team is well versed in Arabic customs and traditions to ensure you experience the perfect day.

• Maharani Wedding: A traditional wedding package designed to make all your wishes come true. Our wedding team works with you to ensure you have a memorable day full of Indian traditions and customs.

Additional services include:
• Floral centrepieces for all tables at the wedding banquet
• Red carpet on the Mezzanine floor leading to the Function Room
• Special alcoholic beverage list
• Special lighting to help create a romantic atmosphere
• We also provide arrangements for Henna parties

27. Are children allowed at Media Rotana?

Media Rotana Dubai is a family-friendly hotel and is the perfect choice for families staying in Dubai.

28. Are there any children facilities at Media Rotana?

Yes, Media Rotana offers the Flipper’s Kids Club for families staying with us, however, it is currently temporarily closed.

29. Can you smoke inside Media Rotana?

Smoking is permitted in designated areas at Media Rotana Dubai.

30. Is Media Rotana dog friendly?

Unfortunately, pets are not allowed at Media Rotana Dubai.

31. Is there a dress code at Media Rotana?

The dress code at Media Rotana Dubai is smart casual.

32. What type of room can I book at Media Rotana?

Media Rotana has a selection of rooms and suites consisting of the following:
• Guest Room
• Spacious Room
• One Bedroom Suite
• Spacious One Bedroom Suite
• Family Connecting Rooms
• Family One Bedroom Suite

33. What are the health and safety procedures at Media Rotana?

The safety of our guests and employees is of the utmost importance to us here at Media Rotana and as such we have created the Rotana Safe Space program. This includes enhanced cleaning protocols and a new safer approach to dining.

34. What is the cancellation policy at Media Rotana?

Media Rotana has a free cancellation policy on bookings up to 6:00 pm on the day of arrival.